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Distance Sales Agreement.

weft.com.tr Distance Selling Agreement Policy

The purpose of this policy is to inform customers who make purchases on weft.com.tr ("Site") about the Distance Selling Agreement.

 

Please carefully read the following information:

Agreement and Parties:

The Distance Selling Agreement is a contract entered into between weft.com.tr ("Seller") on one side and the customer ("Buyer") making a purchase on the other side.

This agreement regulates the purchases made by the Buyer on the Site.

Product Information and Ordering Process:

  1. The Seller explicitly specifies the prices, features, quantities, and sales conditions of the products offered on the Site.

  2. The Buyer is responsible for providing accurate and up-to-date information when placing an order.

  3. Following the receipt of the order, the Seller will send a confirmation email to the Buyer.

Delivery and Return Conditions:

  1. After confirming the order, the Seller will dispatch the products to the specified address using the designated courier.

  2. The delivery time of the products may vary depending on the order date and delivery address.

  3. If the Buyer detects any damage or shortage in the package when receiving the products, they should avoid accepting the delivery, record the situation in the presence of the courier, and inform the Seller.

  4. The Buyer can exercise the right of withdrawal within 15 days after receiving the order. To use the right of withdrawal, the Buyer must return the unused products in their original packaging. For details on the exercise of the right of withdrawal, please refer to the "Right of Withdrawal Policy."

Cancellation and Changes:

If the Buyer wishes to cancel or modify the order after confirming and making the payment, they must notify the Seller as soon as possible. Cancellation requests can be considered if the order has not been shipped.

Customer Service Contact:

To reach our customer service team, you can use the following contact channels:

  • Phone: 0090 552 345 86 55

  • Email: info@weft.com.tr

  • Live Support: Contact us through support messages on the website.

Privacy Policy:

The Buyer's personal information is protected in accordance with our privacy policy during purchases made on the Site. For detailed information on the processing and protection of personal data, please review the "Privacy Policy."

Applicable Law and Jurisdiction:

  1. Turkish Law will apply to any dispute arising from or related to the implementation or interpretation of this Agreement.

  2. In case disputes between the parties cannot be resolved, the competent courts and enforcement offices will be those in Istanbul.

This policy regulates the rights and obligations between the parties. By placing an order and making a purchase, the Buyer is deemed to have read and accepted this policy.

Last update date: 01/07/2023

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